FAQs

We work with a milestone-based payment schedule, which will be outlined in our initial proposal. Invoices are issued at the completion of each milestone, with clear terms for payment deadlines.

Yes there is a small 10% deposit required to begin work on your project. This deposit is non-refundable and allows us to understand what clients are serious about their projects. Then after the first deposit we will start the planning and design phase.

In the case the payment is late, we will contact the client and keep working for seven days. After which, depending on the situation we will pause the project. We will resume work once the payment is made. Everything will be outlined in the contracts, invoices and when we discuss the project.

We strive to be transparent with our pricing. Additional costs would only arise if the project scope is extended or if additional features are requested that were not included in the initial quote. Any potential extra costs would be discussed and agreed upon before proceeding with the additional work.

We understand that every client has unique financial needs. While we have a standard payment protocol, we are open to discussing a payment schedule that aligns with your project budgeting process. These details are typically worked out during the contract phase.

Project cancellation policies will be outlined in the contract. Generally, for a project cancellation, you are responsible for the cost of the work completed up to the point of cancellation. Any deposits made may not be refundable depending on the stage of the project.

For larger, more expensive projects, we can arrange a payment plan that allows for installment payments. This ensures that the project is financially manageable for you while work continues at a steady pace.

Absolutely. Transparency is a key component of our billing process. Each invoice will detail the services rendered, along with a breakdown of hours or milestones completed, so you can clearly understand what you're being charged for.

Our team specializes in a range of modern technologies including, but not limited to, HTML5, CSS3, JavaScript (ES6+), React, Node.js, Python, Django, Flask, Ruby on Rails, and various databases like PostgreSQL, MongoDB, and MySQL. We also work with mobile application development for both Android and iOS.

We maintain open lines of communication via email, phone calls, and scheduled video conferences. In the future we will also implement a project management tool where you can track the progress of your project.

Yes we do, our hosting service is reliable and totally free once you have a project with us.

Absolutely, we are experienced in integrating a wide variety of third-party services and APIs including payment processors, social media services, Google Maps, and custom APIs into your project to enhance functionality.

We adapt our project management style to suit the project size and client preferences. Typically, we follow Agile methodologies, which allow for flexibility and adaptability throughout the development process.

A static website consists of web pages with fixed content coded in HTML and CSS. They are straightforward and do not require web programming or database design. A dynamic website, on the other hand, uses server technologies (such as PHP, Node.js, or ASP.NET) to dynamically build a webpage right when a user visits the page.

We do not have a 'return policy' per se, but depending on what stage of the development we are in, we can stop and send you all the code, designs, and assets we have created for you. If you are not satisfied with the work, we can discuss a refund.

The timeline of a project can vary greatly depending on its scope and complexity. Generally, a small to medium project might take anywhere from 3 to 12 weeks. We will establish a timeline at the outset of the project to set clear expectations. Usually static websites such as portfolios or landing pages take 1-3 weeks, while dynamic websites such as e-commerce platforms or web applications take 4-12 weeks.

Yes, we offer various support and maintenance packages post-completion to ensure your project remains up-to-date and continues to run smoothly. These packages includes hosting, small website revisions, and bug fixes. However, if you request a new feature or a large update, we will provide a separate quote.

Absolutely, scalability is a key factor we consider during the development process. We ensure that the project is built with scalable architecture to accommodate future growth and updates. We can expand projects that we created as well as expand projects created by others.

Yes, upon completion of the project and once final payment has been received, all rights to the source code and materials will be transferred to you. You will own the source code and intellectual property of your project.

We understand that businesses evolve, and additional features may be necessary. We can discuss these changes and provide a new quote for the additional work. Small changes will be done for free while substantial changes will be quoted for you, out goal is to support your growth and changing needs.

Yes, we perform thorough testing and quality assurance before considering a project complete. This includes functional testing, performance testing, security testing, and user experience testing to ensure a high-quality product.